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operational insights.

Industry developments and hands-on guides across compliance, payments, retention and AI search, written from the operations floor.

NewsroomPublishing
CoverageIndustry-wide
CadenceNew analysis daily
AngleOperator first
DepthPractitioner level
Managing Game Releases Across Multiple Providers: A Beginner's GuideJanuary 27, 2025
Operations

Managing Game Releases Across Multiple Providers: A Beginner's Guide

Learn how iGaming operators manage game releases from multiple providers, from integration basics to launch workflows and key definitions.

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Localization Strategies for Entering New Gaming MarketsJanuary 25, 2025
Operations

Localization Strategies for Entering New Gaming Markets

A practical guide for iGaming operators on localizing products, compliance, payments and content when expanding into new regulated markets.

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Social Casino vs Sweepstakes Casino: A Clear Operator GuideJanuary 24, 2025
Sweepstakes

Social Casino vs Sweepstakes Casino: A Clear Operator Guide

Understand the key differences between social casino and sweepstakes casino models, and what each means for licensing, revenue, and compliance.

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Measuring EDD Success in iGaming: KPIs That Actually WorkJanuary 24, 2025
Compliance & AML

Measuring EDD Success in iGaming: KPIs That Actually Work

Learn how iGaming operators can measure enhanced due diligence effectiveness with concrete KPIs that satisfy regulators and protect margins.

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Cashback and Rakeback Mechanics: An Operator Checklist for 2025January 24, 2025
Retention & CRM

Cashback and Rakeback Mechanics: An Operator Checklist for 2025

A practical checklist for iGaming operators to audit, design and launch cashback and rakeback programmes that retain players and satisfy regulators.

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Sanctions and PEP Screening: A Practical Guide for Gaming OperatorsJanuary 23, 2025
Compliance & AML

Sanctions and PEP Screening: A Practical Guide for Gaming Operators

A step-by-step guide for iGaming operators on building robust sanctions and PEP screening processes that satisfy regulators and protect the business.

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Multi-PSP Routing Mistakes Casinos Make and How to Fix ThemJanuary 23, 2025
Payments & Risk

Multi-PSP Routing Mistakes Casinos Make and How to Fix Them

Avoid the most common multi-PSP routing and failover errors in casino operations. Practical guidance for iGaming operators managing payment infrastructure.

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3-D Secure Adoption Across iGaming Verticals in 2025January 22, 2025
Payments & Risk

3-D Secure Adoption Across iGaming Verticals in 2025

How 3-D Secure adoption differs across casino, sportsbook, sweepstakes and crypto verticals, and what operators must do to optimise friction and compliance.

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How to Prepare Your Online Casino for a Regulatory AuditJanuary 22, 2025
Compliance & AML

How to Prepare Your Online Casino for a Regulatory Audit

Practical lessons from real operational incidents to help iGaming operators pass regulatory audits with confidence and minimal disruption.

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Managing PSP Relationships During a Dispute SpikeJanuary 21, 2025
Payments & Risk

Managing PSP Relationships During a Dispute Spike

Dispute spikes can fracture PSP relationships fast. Learn the most common operator mistakes and how to protect your payment stack before damage is done.

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KYC for Sweepstakes Prize Redemptions: A Player-Experience GuideJanuary 19, 2025
Sweepstakes

KYC for Sweepstakes Prize Redemptions: A Player-Experience Guide

How sweepstakes operators can design KYC redemption flows that protect compliance without destroying player trust or conversion rates.

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Friendly Fraud in Casino Deposits: Reading the Player SideJanuary 19, 2025
Payments & Risk

Friendly Fraud in Casino Deposits: Reading the Player Side

How friendly fraud patterns emerge from genuine player frustration and what casino operators can do to reduce chargebacks without harming good customers.

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